Sales Executive | Retail | Al Futtaim Jewlery | UAE

Sales Executive | Retail | Al Futtaim Jewelry | UAE

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Retail Sales Representative is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.)

What you will do:

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Provides a high level of customer service at all times by being aware of the product categories and assisting customers in a professional manner.
• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
• Assists the Store Manager with day-to-day store operations including opening and closing and other security aspects.
• Runs the store in the absence of the Store Manager if required.
• Greets customers immediately upon entering the store with a smile and sincere greeting.
• Trains new staff on the Point of Sale (POS) operation and deals with any customer issues at the POS.
• Provides customers with current relevant information about the product.
• Ensures compliance with in-store procedures regarding pricing and ticketing.
• Provides quality service in the fitting rooms and follows up with customers in a timely manner.
• Maintains cash wrap cleanliness and captures customer information in the database.
• Thanks all customers for shopping as they exit the store and invites them back.
• Participates in and attends all store meetings and other related functions.
• Represents a positive attitude toward the merchandise, the brand and the company.
• Participates in all inventories.
• Completes other duties as assigned by store management.
• Meets or exceeds weekly sales goals.
• Is punctual and adheres to designated work schedule.
• Is flexible and works well with peers and management.
• Follows company policies and procedures 100%.
• Performs housekeeping duties as required.

Required Skills to be successful:

• Friendly and engaging personality; comfortable working with the general public.
• Ability to stand for a minimum of 8 hours.
• Confident, helpful, polite, and physically fit.

What equips you for the role:

• High School (Bachelor Preferred)
• 4-5 years’ experience in the watch industry.
• Proven ability to achieve goals.
• Good personality.
• Excellent relationship skills.
• Accountability.