Sales Executive / Coordinator - InterContinental Singapore Robertson Quay

Sales Executive / Coordinator - InterContinental Singapore Robertson Quay

Hotel: Singapore Robertson Quay (SINIC), 1 Nanson Road, 238909

Responsibilities

• Proactively sell the hotel’s event venues and hunt for corporate meetings and events via active solicitation through sales calls, site inspections, and client networking events.
• Achieve and exceed financial targets under the guidance of the Director of Sales.
• Monitor competitor activities and assist in marketing intelligence.
• Develop key relationships with event and meeting planners.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Interface with operations on a timely basis.
• Handle incoming catering inquiries from corporate and 3rd party M&E organizers.
• Drive incoming catering leads conversion rate by actively communicating with clients and conducting site inspections.
• Develop new corporate and 3rd party M&E accounts to obtain group/catering opportunities.
• Manage MICE group files, ensuring proactive sales handover and continuous follow-up with clients.
• Provide conference service during group or event in-house periods to liaise with corporate or 3rd party M&E organizers.
• Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances, or dissatisfied clients.

What we need from you

• Diploma/Degree in Business or Hospitality Management or related disciplines.
• Minimum 1 year hotel sales experience, preferably in 5-star hospitality.
• Strong presentation, commercial, and communication skills.
• Strong interpersonal skills to develop and foster beneficial relationships.
• High level of passion, enthusiasm, and drive for results.
• High level of common sense and strong problem-solving and decision-making skills.
• In-depth knowledge of sales principles and techniques.
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets, and deliver projects on time.
• Keep abreast of changes and assess trends in market conditions and consumer buying behavior to create strategies that drive business opportunities.

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week.
• Duty Meal.
• Uniforms/Laundry Services.
• Midnight Transportation.
• Birthday Off.
• Learning and Development Opportunities.
• Insurance Coverage.
• 50% F&B discount at Hotel’s selected restaurants.
• Special Employee rate at all IHG Hotels worldwide.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG, and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.