Partner with Sales leadership to define strategy & vision for the Data & Insight team in the areas of reporting, analytics, and AIML.
Lead and develop a team of data analysts based in Singapore, providing guidance, support, and mentorship.
Support business decisions by translating complex data insights into clear, actionable strategies.
Establish and manage a pipeline of work for the team, and provide day-to-day coaching to produce high-quality results.
Contribute to day-to-day delivery:
Lead and manage projects, including planning, coordination, and stakeholder management.
Design, develop, and maintain reports and dashboards to support business.
Design, develop, and maintain web applications and scripts to enable high-quality insights and automation.
Engage regularly with business partners to understand opportunities and challenges, and with the Apple IT team to develop partnerships and stay current on the latest in-house technology.
Define the South-East Asia Channel Sales AIML roadmap; build capabilities within the team to implement.
Act as a liaison with WW teams to facilitate communication and knowledge sharing.
Own and manage a portfolio of data management and sales ops processes run by the team; act as point of escalation for these processes.
Identify opportunities to automate sales processes to improve efficiency.