Sales Coordinator

Responsibilities:

• Assist the sales team in organizing schedules, managing sales documents, and communicating relevant information to internal and external stakeholders.
• Collaborate with the Sales Manager during client meetings, fostering strong customer relationships and ensuring effective communication.
• Handle incoming sales inquiries and process orders through phone or email, ensuring customer requests are promptly and accurately met.
• Ensure the availability of sales-related equipment and materials, supporting the sales team's daily operations.
• Provide after-sales support by addressing customer inquiries and resolving any issues to maintain high customer satisfaction.
• Proactively inform clients of any unforeseen delays or problems, maintaining transparency and trust.
• Develop and maintain an organized filing system for sales databases, keeping records up-to-date and easily accessible.
• Identify shortcomings in sales processes and propose innovative solutions to improve efficiency.

Requirements:

• Prior experience in sales coordination or administrative roles is advantageous.
• Interest in growing into a customer-centric and results-driven salesperson.
• Proficiency in MS Office and other relevant computer applications.
• Diploma or higher qualification in a related field.