Sales Coordinator

Job Description:

As a Sales Coordinator at MAN Energy Solutions in Singapore, you will play a crucial role in supporting the sales team to ensure the smooth and efficient operation of sales activities. Your responsibilities may include, but are not limited to:

Key Responsibilities:

Sales Support:

• Assist the sales team in day-to-day activities such as order processing, invoicing, and tracking shipments.
• Handle customer inquiries, provide product information, and address any concerns or issues promptly.
• Prepare and follow up on sales quotations, proposals, and contracts.
• Maintain accurate records of sales transactions and customer interactions in the CRM system.

Coordination and Communication:

• Coordinate with other departments such as marketing, logistics, and finance to ensure timely delivery of products and services.
• Communicate effectively with customers via phone, email, and in-person meetings to understand their needs and provide appropriate solutions.
• Collaborate with sales managers to develop sales strategies, promotional campaigns, and pricing initiatives.

Administrative Tasks:

• Organize and schedule sales meetings, conferences, and appointments for the sales team.
• Prepare sales reports, performance metrics, and forecasts for management review.
• Maintain inventory levels of sales materials, promotional items, and product samples.
• Assist in the preparation of sales presentations, marketing materials, and sales contracts.

Customer Relationship Management:

• Build and maintain strong relationships with new and existing customers to promote customer loyalty and repeat business.
• Follow up with customers to gather feedback, address complaints, and ensure overall customer satisfaction.
• Identify upselling or cross-selling opportunities to maximize sales revenue.

Requirements:

1. Education: Diploma in business administration, sales, marketing, or a related field.
2. Experience: Previous experience in a sales support or coordination role, preferably in the engineering or manufacturing industry.
3. Communication Skills: Excellent written and verbal communication skills in English. Knowledge of additional languages may be beneficial.
4. Organizational Skills: Strong organizational and multitasking abilities to manage various tasks simultaneously.
5. Computer Skills: Proficiency in MS Office applications (Word, Excel, PowerPoint) and CRM software.
6. Attention to Detail: High level of accuracy and attention to detail in processing orders and maintaining records.
7. Team Player: Ability to work collaboratively with sales teams and other departments to achieve common goals.
8. Adaptability: Willingness to adapt to changing priorities and work in a fast-paced environment.