Handle inbound inquiries from customers via phone, email, and WhatsApp.
Prepare quotations, invoices, and sales proposals based on customer requirements.
Coordinate with technicians and operations teams to schedule service appointments.
Follow up with customers on quotations and service feedback to close deals.
Maintain accurate records of sales transactions and service schedules.
Assist in tracking sales performance and generating reports for management.
Support the sales team in administrative tasks, ensuring smooth workflow.
Provide excellent customer service to maintain and build long-term relationships.
Experience: Minimum 1-2 years of experience in a sales coordination, customer service, or administrative role