Sales Coordinator

R K Instruments (S) Pte Ltd., was established in August 1993, is a subsidiary company of Riken Keiki Co., Ltd, Japan.
We are a leading gas detection equipment company servicing for the Marine, Offshore Production & Shipping, Oil & Gas Refining, Semiconductor Manufacturing & Institution Laboratories.

Due to our development and rapid expansion, we are actively searching for qualified and committed individuals to assist the Land Department with various tasks for our customers in Singapore. The individual will work closely with the Land Sales team in Singapore, supporting in placing orders, coordinating deliveries and also following up on orders.

Responsibilities:

• Manage day-to-day operation in support of Sales teams ensuring timely and accurate entry into the Oracle NetSuite system, including order acknowledgement, processing quotations, issue sales booking, delivery order, purchase order, sales order etc.
• Respond promptly to customers’ inquiries or requests via email, ensuring a high level of customer satisfaction.
• Provide good support and customer service to existing customers.
• Handle walk-in customer and phone enquiries.
• Perform general sales administrative duties such as preparing documents and maintaining organized records.
• Any other ad-hoc tasks assigned by manager and management.

Requirements:

• Min Nitec or GCE ‘O’ Level.
• Min 1 year experience as a Sales Coordinator or administrative role, preferably in sales, logistic, or related fields.
• Proficient in MS Office Applications (i.e. Excel, Word, PowerPoint).
• Knowledge in using Oracle NetSuite is an added advantage.
• Possess good working attitude and have strong sense of responsibility.
• Strong written and verbal communication skills to effectively interact with customers, the sales team, and other departments.
• Resourceful and able to work independently in a fast-paced environment.
• Excellent organizational skills with the ability to handle multiple tasks and prioritize effectively.
• High attention to detail and accuracy in order management and delivery schedule.
• Ability to identify issues and resolve problems efficiently.
• Mature, independent and willing to work under limited supervision.
• Able to start work immediately or at a short notice is an added advantage.