Sales Assistant | Retail | Toys R Us | Alsaad Qatar

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role
The Sales Assistant is responsible for sales generation and delivering a positive customer experience, along with various operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

What you will do

1. Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
2. Creates a positive first impression for the customer through an energetic attitude and adherence to dress code.
3. Greets customers immediately upon entering the store with a smile and sincere, non-business-like greeting.
4. Provides customers with current relevant information about the product.
5. Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness, and attempts to add on to the sale.
6. Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
7. Sincerely thanks all customers for shopping as they exit the store and invites them back.

Required skills to be successful

• Good relationship building.
• Flexible and committed.
• Ability to stand for a minimum of 8 hours.

What equips you for the role

• Education: High School Degree.
• Minimum Experience and Knowledge: 1-2 years of retail sales experience.

We’re here to provide excellent service, but a little help from you can ensure a five-star candidate experience from start to finish.