Revenue Management Associate

Job Description

The successful candidate will be part of the Network Revenue Management (NRM) department, Marketing Planning division of SIA. He/she will be responsible for utilizing revenue management tools, reports, and good work processes to maximize network revenue whilst minimizing spoilage and offloads on the flights under his/her control.

Key Responsibilities

1. Management of overbooking on SQ flights to minimize both spoilage and offloads through Revenue Management (RM) optimizer parameters.
2. Timely review of peak flights for parameter adjustment and monitoring of current/historical booking trends and adjust parameters.
3. Timely review and adjustment/update of Altea Inventory controls or strategies to manage seasonality, especially peak periods.
4. Regular review and analysis of booking data, fare, availability, and trends to improve flight management and forecast.
5. Review booking confirmation requests applying both revenue and servicing considerations.
6. Proactive communications with Stations for planning purposes to ensure uplift and revenue goals are aligned.
7. Pre-emptive management of overbooked flights managed in coordination with stations to minimize complaints and disruptions.

Requirements

1. Diploma in any discipline.
2. Experience in airline reservations processes, revenue management, and/or networks and schedules will be advantageous.
3. Possess strong interpersonal and communication skills for extensive interactions with the stakeholders.
4. A self-starter with the ability to spot potential for process improvement.
5. An effective team player, able to guide and mentor within a team, and be able to work well with colleagues across the company.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.