Revenue Assurance Analyst

Responsibilities:

• Maintain a centralised view of all RA Controls and their performance (via monthly / quarterly reconciliations), including, but not limited to:
• Updating RA Performance Dashboards
• Maintaining an up-to-date log of all cases/ issues, analyses, and database for lessons learned
• Review and present results with all relevant stakeholders
• Lead and resolve reconciliation irregularities investigations, including:
• Analysis of results to identify the source of leakages
• Identification of root causes and recommend corrective or preventive actions
• Drive internal stakeholders (at all levels) to develop and implement remedial actions and best practices to address the irregularities and minimise revenue leakages
• Conduct regular reviews with stakeholder teams to ensure RA Controls stay relevant with the business
• Update existing RA controls and performance monitoring capabilities or develop new ones in line with evolving business requirements based on industries best practice
• Perform impact analysis on new product launches and formulate/ present risk mitigation strategies and actions
• Lead business process changes that affect the company's ability to identify, monitor, or collect revenue (e.g., new system implementation, upgrades, new product roll-outs, etc.)
• Manage RA tools lifecycle and process documentation