Retail Supervisor

Performing the duties of a Retail Assistant/ Senior Retail Assistant.

Taking on a supporting role to supervise, which includes conducting on-job training for new Retail Assistants, guiding/coaching new retail assistants, and working with the Area Leader/Shop Supervisor/Retail Manager to improve their performance.

Performing stock ordering through in-house systems.

Performing checks to ensure store standards are met.

Participating in stock-take and new stores’ set-ups.

Working with the Retail Manager to improve the department’s Key Performance Indicators.

Performing the responsibilities of the Area Leader/Shop Supervisor in his/her absence, which includes observing and being aware of store’s/customers’ situation and keeping the Retail Manager informed as needed.

Ensuring customer support and engagement.

Being a role model for customer service.

Performing proper receiving of stocks, maintaining the stocks and ensuring they are within quality and display standards.

Conducting training, ad hoc and annual performance reviews.

Responsibilities:

• Performing the duties of a Retail Assistant/ Senior Retail Assistant.
• Taking on a supporting role to supervise, which includes conducting on-job training for new Retail Assistants, guiding/coaching new retail assistants, and working with the Area Leader/Shop Supervisor/Retail Manager to improve their performance.
• Performing stock ordering through in-house systems.
• Performing checks to ensure store standards are met.
• Participating in stock-take and new stores’ set-ups.
• Working with the Retail Manager to improve the department’s Key Performance Indicators.
• Performing the responsibilities of the Area Leader/Shop Supervisor in his/her absence, which includes observing and being aware of store’s/customers’ situation and keeping the Retail Manager informed as needed.
• Ensuring customer support and engagement.
• Being a role model for customer service.
• Performing proper receiving of stocks, maintaining the stocks and ensuring they are within quality and display standards.
• Conducting training, ad hoc and annual performance reviews.

• Flexible hours available.
• 1 year of relevant work experience required for this role.
• Working rights required for this role.
• Expected start date for role: 14 December 2024.
• Expected salary: $2,350 per month.