Retail Store Manager, (Orchard, Contract)

Retail Store Manager, (Orchard, Contract)

Summary
Store Manager is responsible for facilitating and supervising daily operations at a store to ensure that employees work together effectively to make sales and contribute to shop upkeep. The manager's duties include communicating with vendors about inventory orders, scheduling employee shifts, and training new employees. The Retail Store Manager oversees sales, staff, and inventory.

Responsibilities:

• Supervise and assist employees, including Sales Representatives, in customer service, store maintenance, and product promotions.
• Seek ways to better promote the store, the product line, and services within the store.
• Maintain proper inventory levels, ensure stocking, implement purchasing plans, and maintain contact with suppliers to maximize efficiency in meeting sales goals.
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store always remains clean and presentable.
• Handle customer queries and complaints.
• Ensure availability of merchandise and services by approving contracts.
• Protect employees and customers by providing a safe and clean store environment.

Requirements:

• Minimum 3 years in retail or sales with 3 years in leading and developing a team.
• Good communication, sales, leadership, problem-solving, and organizational abilities.
• Personality: Customer-focused, team player, adaptable, and willing to learn.

Notes:

• Basic + Commission, entitled to contract completion bonus.
• Location: Orchard Road (Lucky Plaza).
• Work Schedule: 5 days a week, including weekends/Public Holidays (Shift basis).
  - 2 days off a week; shift timings will be allocated by the company and rotated weekly. Shift Timings: (A) 9am – 5pm, (B) 1pm – 9pm.