Retail Shop Manager | Tampines | Up to $5800!

Job Responsibilities

• Supervise and lead a team of employees, including hiring, training, scheduling, and evaluating performance.
• Create and maintain a positive work environment, fostering teamwork, motivation, and employee development.
• Monitor and analyze sales performance, implementing strategies to achieve sales goals and increase profitability.
• Maintain inventory levels, including ordering and replenishing merchandise, conducting regular inventory counts, and managing stock levels effectively.
• Ensure the store is visually appealing and properly merchandised to attract customers and drive sales.
• Provide exceptional customer service by resolving customer complaints or issues promptly and effectively.
• Monitor and enforce store policies, including cash handling procedures, loss prevention measures, and safety protocols.
• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for growth and improvement.
• Generate reports on sales, inventory, and other key performance indicators to assess store performance and make informed decisions.

Job Requirements

• NITEC/Diploma in any fields.
• Experience working in a retail environment, preferably in a managerial position.
• Strong knowledge of retail operations, including sales, inventory management, merchandising, and customer service.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Fluent in English; proficiency in Mandarin is a plus to liaise with the China Team.

Others

• 5 days work week (including weekends / Public Holidays).
• Retail shift hours.
• Fun & vibrant working environment.
• Salary will be commensurate based on working experience.