Retail Sales (Luxury Fashion) - Orchard / MBS / Changi Airport

As a Retail Sales Associate with a Luxury brand (Fashion, Timepiece and Jewellery), you are expected to provide an extraordinary and luxurious experience to clients through the promotion of the brand's history, craftsmanship, quality of materials, and creativity.

JOB DUTIES & RESPONSIBILITIES

Sales Performance

• Engage in upselling, cross-selling, and multiple selling for all product categories.
• Monitor individual sales and achieve performance targets and KPIs.
• Provide customer feedback on products, especially newly launched products.

Client Management

• Strengthen customer relations and nurture a loyal customer base by implementing appropriate CRM tools.
• Manage customer service quality to meet customer expectations by offering a professional and individual human touch.

Store Operations / Store Maintenance / Store Management

• Maintain inventory accuracy and store merchandise.

Requirements and Qualifications:

• At least 2 years of working experience in service lines such as retail, service, airline, and hospitality.
• Proactive with a strong interest in luxury goods (Fashion, Timepiece, Jewellery).
• Well-groomed with good interpersonal skills.
• Able to work independently.
• Possess a positive and outgoing personality to learn and engage clients.

Interested candidates may email their updated resume to gareth@quantumcareer.com.