Retail Sales Executive

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Rigel Technology (S) Pte Ltd
Singapore
SGD 30,000 - 60,000
Be among the first applicants.
3 days ago
Job description

Job Responsibilities:

  1. Customer Engagement & Sales
    • Greet walk-in customers warmly, assess their needs, and recommend sanitary ware products (e.g., faucets, showers, basins, toilets) that align with their preferences and budget.
    • Conduct product demonstrations to highlight features, benefits, and unique selling points.
    • Close sales confidently and efficiently while ensuring customer satisfaction.
  2. Upselling & Cross-Selling
    • Identify opportunities to upsell premium products (e.g., luxury finishes, smart sanitary fixtures) or cross-sell complementary items (e.g., bathroom accessories, installation services).
    • Promote ongoing promotions, bundles, and loyalty programs to maximize revenue.
  3. Product Expertise
    • Maintain up-to-date knowledge of the company’s product range, technical specifications, and industry trends.
    • Educate customers on product care, warranties, and installation processes.
  4. Sales Targets & Reporting
    • Achieve and exceed monthly sales targets.
    • Track customer feedback, and market trends, and report findings to Manager.
  5. Customer Relationship Management
    • Build long-term relationships with customers to encourage repeat purchases and referrals.
    • Follow up post-purchase to ensure satisfaction and address concerns.
  6. Store Operations
    • Ensure the showroom is clean, well-organized, and visually appealing.
    • Assist with inventory management, stock replenishment, and visual merchandising.

Job Requirements:

  • Willing to work on weekends (with 2 rest days on weekdays).
  • At least a Diploma/Degree in Sales, Marketing, Business Management, or a related field is preferred.
  • 1–2 years of retail sales experience, preferably in sanitary ware, home improvement, or luxury goods. Proven track record of meeting or exceeding sales targets.
  • Exceptional communication and interpersonal skills, with strong negotiation and persuasion abilities.
  • Proficiency in using SAP systems (optional) and basic MS Office tools.
  • Self-driven, customer-centric, and results-oriented, with a passion for design and innovation.
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