Retail Associate

Job Responsibilities

1. Provide information on the unique selling points and features and benefits of the merchandise to customers and assist them in their shopping needs in a courteous and professional manner.
2. Provide up-to-date and accurate information to customers on Tangs’ policies, procedures, services, and promotions and address customers’ queries and feedback efficiently and effectively.
3. Adhere to Tangs Service Standards when attending to customers.
4. Perform the physical count of merchandise inventory and inform the Supervisor of any discrepancies, defective, broken, or markdown items.
5. Manage the replenishment, transfer, or return of merchandise.
6. Conduct routine checks on merchandise displays and arrangement, fixtures, and sales area to ensure adherence to housekeeping standards.
7. Perform other duties like requisition of signage, gift-wrapping, follow-up on alterations, repairs, reservations, deliveries, etc.
8. Any other duties assigned by your immediate supervisor/manager from time to time.

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