Retail Associate

Department

Store Operations

Location

Singapore

Introduction

Job Description

• To provide information such as the unique selling points and features and benefits of the merchandise to customers and assist them in their shopping needs in a courteous and professional manner.
• To provide up-to-date and accurate information to customers on TANGS’ policies, procedures, services and promotions and to address customers’ queries and feedback in an efficient and effective manner.
• To adhere to TANGS Service Standards when attending to customers.
• To achieve sales target.
• To perform the physical count of merchandise inventory and to inform the Supervisor of any discrepancies, defective, broken or markdown items.
• To manage the replenishment, transfer or return of merchandises.
• To conduct routine checks on merchandise displays and arrangement, fixtures and sales area to ensure adherence to housekeeping standards.
• To perform other duties like requisition of signage, gift-wrapping, follow-up on alterations, repairs, reservations deliveries, etc.
• Handle cashiering duties.
• Any other duties which may be assigned by your immediate supervisor/manager from time to time.

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