Retail Assistant (Department Assistant)

Job Summary:

We are seeking a highly motivated and customer-focused Department Assistant to join our dynamic team at KKV Singapore. You will play a vital role in supporting the smooth and efficient operation of our store, contributing to a positive customer experience and achieving sales targets. This role requires a proactive individual with a strong work ethic and a passion for retail.

Key Responsibilities:

Sales Support:

• Contribute to achieving monthly sales targets through effective support of sales operations.
• Assist customers with inquiries and purchases, providing excellent customer service.

Store Operations:

• Handle daily store opening and closing procedures, ensuring all tasks are completed efficiently and accurately.
• Maintain store cleanliness, organization, and visual appeal, ensuring sufficient stock on shelves and adhering to KKV's merchandising standards.
• Report any maintenance issues or necessary repairs promptly.

Inventory Management:

• Manage product inventory, receiving and processing stock from the warehouse.
• Maintain accurate inventory records and conduct regular stock checks.
• Check product expiry dates and handle damaged or defective products according to company procedures.
• Manage trial/sample packs and ensure proper distribution.

Customer Service:

• Provide friendly and efficient cashiering services, ensuring accurate handling of transactions.
• Address customer inquiries and complaints promptly and professionally, resolving issues effectively.
• Contribute to a positive and welcoming shopping environment for all customers.

Visual Merchandising:

• Assist in maintaining visually appealing and effective product displays that align with KKV's brand standards.
• Make adjustments to displays as needed to optimize product presentation and sales.

Loss Prevention:

• Support the implementation of anti-theft measures to minimize stock losses.
• Ensure the security of cash and small notes.

Administrative Tasks:

• Ensure accuracy of invoices and receipts.

Job Requirements:

• Minimum 'O' Levels or equivalent. Experience in fast fashion, supermarket, retail, or shopping mall environments is preferred.
• Excellent customer service skills and a positive, friendly demeanour.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Ability to work a rotating retail schedule, including weekends and public holidays.
• Proficient in basic computer operations.
• Strong attention to detail and organizational skills.
• Ability to handle cash and perform basic accounting functions accurately.

Please send your resume to: kkvhrsingapore@gmail.com

Working location: Tiong Bahru