Retail Assistant

CRZtales is hiring a Full time Retail Assistant role in Hougang, Singapore. Apply now to be part of our team.

• Flexible hours available
• No experience required for this role
• Expected salary: $2,000 - $3,000 per month

Retail Lead / Assistant (Full Time)

About

We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.

Our vision is to become a global leader in providing enchanting crystal experiences that empower individuals to manifest their dreams and connect with the beauty of nature. Through quality crystals, innovative designs, and a commitment to customer delight, we aim to be the go-to destination for those seeking inspiration, serenity, and transformative experiences with crystals.

Job Responsibilities

• Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction.

• Fulfill Customer’s Orders & Customisation Request

• Retail Operation & Customer Service: Assist with the retail floor on days when the studio is open. This involves sales floor upkeep, cashiering, etc.

• Handicraft works: Assist in assembling and crafting unique crystal-related products while ensuring high quality and workmanship for customers.

• TikTok LIVE Hosting: Conduct engaging live-selling sessions to showcase products, interact with customers and generate sales.

• Packing: Package products for dispatch or self-collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.

• E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery.

• Daily Housekeeping Duties

• Other Ad-Hoc Duties as Assigned

Job Requirements

• High initiative and positive attitude, able to work independently and as a team.

• Skilled in handicrafts and product assembly.

• Basic knowledge of computer software and social media platforms (Instagram, MS Office, Google Softwares, Excel) is required.

• Experience with TikTok LIVE is a plus.

• Crystals knowledge is not necessary but will be beneficial.

• Training will be provided.

• Must be able to work on Saturdays.

• Full-time position with 5.5 work days per week.

Benefits

• Gym and pool use.

• Monthly team bonding (e.g., BBQ night, movie outing, karaoke, and pizza, etc.).

• Annual retreat.