RESTAURANT MANAGER

1. JOB DESCRIPTION

Job Title: RESTAURANT MANAGER

Occupation: MANAGER

Job Description & Requirements

Famous Chinese restaurant looking for a Restaurant Manager to lead all aspects of our business.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house.

Responsibilities:

1. Coordinate daily Front of the House and Back of the House restaurant operations
2. Deliver superior service and maximize customer satisfaction
3. Respond efficiently and accurately to customer complaints
4. Regularly review product quality and research new vendors
5. Organize and supervise shifts
6. Appraise staff performance and provide feedback to improve productivity
7. Estimate future needs for goods, kitchen utensils, and cleaning products
8. Ensure compliance with sanitation and safety regulations
9. Manage restaurant’s good image and suggest ways to improve it
10. Control operational costs and identify measures to cut waste
11. Create detailed reports on weekly, monthly, and annual revenues and expenses
12. Train new and current employees on proper customer service practices

Requirements:

1. Proven work experience as a Restaurant Manager or similar role
2. Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
3. Familiarity with restaurant management software & POS
4. Strong leadership, motivational, and people skills
5. Acute financial management skills

Benefits:

• Performance Bonus
• SOP Allowance
• Staff Discount
• Annual Leave
• Medical Leave
• Medical Claims
• Meals Provided