Residential Wellness Manager .

Introduction

At NUS, we value the health and wellbeing of our staff and students. We aim to facilitate people’s journey towards a state of complete physical, mental and social wellbeing, where we realise our own potential and are able to contribute meaningfully to our work and communities. Together, we can help our people to stay healthy and meaningfully engaged.

As part of the dynamic and passionate Student Wellness (SW) and NUS Health & Wellbeing (HWB) Team, the Residential Wellness Manager will provide case management and support for students in hostels. The individual will facilitate training, organize mental wellness programmes and outreach activities with stakeholders to promote self-help strategies, help-seeking and community support in the student community.

Responsibilities

Case Management

• Serve as Case Manager to support students in managing and coping with academic and personal issues. Expect supportive and coaching sessions to happen after office hours.
• Serve as Case Manager to coordinate with various stakeholders to assist Hostels and Faculties/Schools to support students with mental health concerns or distress.
• Serve as Case Manager to support students undergoing disciplinary and rehabilitation processes.
• Provide referral for students with serious mental health challenges to other mental health professionals.

Leadership

• Lead and facilitate workgroups and work with different stakeholders and committees to establish, monitor and review guidelines and processes for residential student support and other student wellness initiatives.

Outreach

• Plan and administer university-wide programmes to increase students’ awareness of mental wellbeing, University wellness support resources, stress coping methods, help-seeking, helping behaviours and mental health stigma.
• Collaborate with Hostels and student organisations to organise mental wellness programmes for students.

Training and Facilitation

• Plan, administer and facilitate wellness, mental health literacy programmes to raise students’ awareness in stress management, mental health conditions and basic helping skills. The programmes include continuous skills development for the peer student supporters. Hostel programmes and training are likely to happen at night.
• Guide and mentor students or student groups in mental health advocacy or wellness projects.

Management of Peer Student Supporters (PSS)

• Administer the recruitment, training and management of PSS or mental health advocacy groups in hostels.
• Work closely with Hostel Masters/ Resident Fellows and PSS to facilitate regular check ins and skills development.
  

Qualifications

• A recognized Bachelor’s or Master’s degree preferably in counselling, social work, psychology or related field.
• At least 3 years of experience in counselling or case management, preferably with youths or young adults.
• At least 2 years of experience in facilitation or training of mental health and wellness programmes.
• During peak period, to be able to work flexible hours till 9 pm (up to 3 days per week) to better engage hostel residents (time-off will be given).
• Passionate in mental health advocacy and in supporting students in distress.
• Resourceful with good organizational and planning skills.
• Able to work in a team and manage multiple priorities effectively.
• Excellent interpersonal, verbal and written communication skills.
• Proficient in Microsoft Office and versatile with social media.