Resident Engineer (System)

Resident Engineer (System) in Singapore at Logicalis

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry.

Responsibilities:

• Handles the technical aspects of patch deployment and system updates.
• Ensures that patches are tested, scheduled, and deployed with minimal disruption to system availability.
• Responsible for testing patches in a controlled environment before deploying them to production systems.
• Verify that patches do not introduce new issues or conflicts.
• Regular scanning and analysis.
• Scheduled and controlled patch deployment.
• Perform risk-based prioritization.
• Rigorous testing in a controlled environment.
• Collaborate with customer’s IT team for user acceptance testing.
• Emergency response for critical vulnerabilities.
• Understand the customer’s infrastructure and become familiar with the customer’s infrastructure environment and support processes and procedures to ensure supporting customer with proper SLAs.
• Troubleshoot production issues to fix any user related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Be available for customers’ questions in assisting their needs to support any issues and monitor customer’s environment leveraging appropriate monitoring tools as well for special scheduled activities performed during non-business hours or public holidays due to system upgrades.

Minimum Requirements:

• Linux OS patching
• MySQL system and patching knowledge
• MSSQL system and patching knowledge
• Maria DB system and patching knowledge
• Eagerness and willingness to pick up & adapt new skills and automation.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.