Resident Engineer

Descripción del puesto de trabajo

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

1. Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors).
2. Daily operational health checks for the IT infrastructure.
3. Manage and administer Office 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, and other related services.
4. Manage Intune and Endpoint Manager services, including device enrollment, configuration, and policy management.
5. Setup and deploy new desktop/laptop computers and the associated software, including Azure Active Directory (AD) administration.
6. Support service request and incident management to provide quality end-user services.
7. Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
8. Work closely with various teams of engineers (internal & external) for troubleshooting.
9. Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures.
10. Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.

Qualifications:

1. Graduates in relevant fields of studies (IT, Infocomm, Com Science, Etc..)
2. Ability to communicate fluently and write in the English language.
3. People with 3-5 years of IT related working experience are preferred.
4. Troubleshooting skills for IT support.
5. Knowledge in TCIP/DHCP and Windows security.
6. Looking for candidates with a strong interest/passion to learn and grow in the technology space.
7. Candidate should be customer-oriented and able to communicate in a clear and concise manner.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role. We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and process personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations.

Resumen de la oferta

• Tipo de empleado:
  Full-Time
• Localización:
  Singapore
• Tipo de empleo:
  Construcción/Arquitectura
• Experiencia:
  Not Specified
• Fecha de publicación:
  12/3/2024