Reservations Coordination, Assistant Manager – S$4,800 (ID: 669369)

· Manage daily bookings, client inquiries, quotations, and assist in event planning and execution.

· Ensure Service Level Agreements (SLAs) are met according to company standards.

· Practice active listening with clients, confirm or clarify details, and handle difficult situations by diffusing upset clients when necessary.

· Monitor and meet Team/Driver Feedback Levels (Negative) in accordance with company expectations, reviewed on a monthly basis.

· Track discrepancies in completed tasks and perform other administrative duties as required.

· Implement solutions for successful event execution, overseeing all event priorities.

· Prepare event manifests and necessary documentation for the schedule.

· Foster strong relationships with both internal and external stakeholders.

Job Requirements:

· GCE ‘O’ Levels or above.

· 3 years or above in relevant working experience.

· Prior experience in hospitality/travelling industry will be advantageous.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.