Researcher III

Established in 2020, Riot Singapore is a game development studio focused on delivering great experiences to our players. We partner with our Los Angeles headquarters on game development for League of Legends, Valorant, Teamfight Tactics, and 2XKO. Riot Singapore is seeking talented, passionate Rioters with backgrounds in all areas of game development to build games that make it better to be a player.

The Insights discipline helps Rioters make strategic data-informed decisions. We're an interdisciplinary group of scientists, economists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for players around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of players is essential to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed.

As a Researcher III for Riot Singapore, you will work across Teamfight Tactics (TFT) and VALORANT, supporting the cosmetics production and monetization space (champ avatar skins, Little Legends, weapon skins, gun buddies, rotating shop, etc.). You will identify and execute on research opportunities, developing a deep understanding of the players to inform strategy and decisions around our content and roadmap. This role emphasizes quantitative and qualitative user research skillsets, and will be the seniormost researcher in Singapore. You will report directly to the Director of Insights for Riot Singapore.

Responsibilities:

• Partner with product managers, artists, and producers to create resonant cosmetics content, manage product performance, and develop the strategy behind these
• Identify research opportunities based on the product roadmap, trends, and discussions; articulate the value and scope of the research to stakeholders
• Design and execute on research projects to guide product decisions, understand performance drivers, diagnose problems, and develop a deep understanding of players and our products
• Generate sharp insights and frameworks, translating research findings into actionable guidance
• Collaborate with Insights and product counterparts in North America, and work closely with other senior researchers across Riot to uphold high research craft standards

Required Qualifications:

• 5+ years professional experience in user experience research, market research, or behavioral or cognitive research; a Master’s or PhD counts as 1 or 3 years of experience respectively
• Professional experience conducting research using a suite of quantitative and qualitative research methods and statistical techniques (e.g. surveys, MaxDiff & conjoints, user testing, in-depth interviews, focus groups, factor analysis)
• Advanced proficiency with analysis software (SPSS, R, Sawtooth, etc.)

Desired Qualifications:

• Professional experience advising on business, product, or market strategy
• Experience managing or collaborating with third-party research vendors
• Experience working in gaming, tech, or in revenue strategy

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

• Full relocation support
• Full health insurance for you, your spouse and children
• Open paid time off
• Retirement benefits with company matching
• Life insurance, parental leave, plus short-term and long-term disability
• Play Fund so you can broaden and deepen your knowledge of our players and community through games
• We will double down on your donations of time and money to non-profits

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.