Representative, Sales Development

The Sales Development Representative (SDR) is responsible for inside sales lead generation. The SDR is tasked with sourcing sales leads that support and enhance ABS businesses. In order to ensure success, the SDR will use multiple methods of sourcing and partner with the various business development team members and leaders to accomplish broader goals. The SDR will provide input to marketing and operations on go-to market plans, improving customer interaction/satisfaction, expanding to new markets, and for improving financial performance.

What You Will Do:

• Contact prospective customers to introduce products and services, explain product features, and schedule client meetings for Account Managers (AM).
• Select appropriate AM to recommend products and services to customers, based on customers' needs and interests.
• Convince others to buy products and services or to otherwise change their minds or actions.
• Communicate with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, social media, or by telephone or e-mail.
• Develop constructive and cooperative working relationships with others and maintain them over time.
• Observe, receive, research, and otherwise obtain information from all relevant sources.
• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

What You Will Need:

Education and Experience

• Requires a Bachelor’s degree or recognized equivalent.
• One (1) to three (3) years of related experience preferred.

Knowledge, Skills, and Abilities

• Behavioral Competencies
  • Dependability
  • Integrity
  • Persistence
  • Adaptability/Flexibility
  • Cooperation
  • Customer service
  • Active Listening
  • Persuasion
  • Social Perceptiveness
  • Critical Thinking
• Ability to quickly gain knowledge of specified products and services to be sold.
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• An entrepreneurial mentality that enables the incumbent to recognize and capitalize on new business opportunities.
• Able to work in a result-driven organization.
• Can assess the reasonableness and likelihood of success of various business scenarios.
• Ability to commit to ethical business practices, in full accordance with ABS Operating Principles and Mission as well as corporate policies.
• Excellent communication skills, both written and verbal, and the ability to speak well in group and/or client-facing environments. English language fluency to conduct detailed business and technical communication at a professional level.
• Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.