Relationship Manager, Commercial Subsidiary Group

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates.

Responsibilities:

• Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary.
• Responsible for resolving issues with clients’ portfolios to enhance complete satisfaction.
• Working closely with senior RMs, product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs.
• Working closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together.
• Identifies cross-sell opportunities to deepen and increase share of wallet.
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate.
• Identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
• Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)’s relationship with these partners.
• Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests.
• Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective.
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience.
• Good understanding and knowledge of commercial banking products and process.
• Demonstrates intermediate knowledge of credit skills and Early Warning Detection.
• Demonstrates intermediate understanding of accounting principles, financial modeling and financial statement analysis.
• Ability to work effectively in a team setting.
• Proven leadership ability with excellent interpersonal skills.
• Communicates views with clarity and confidence.
• Maintains contact with key stakeholders to proactively seek input as appropriate.
• Detail oriented with demonstrated organizational skills.
• Self-motivated.
• Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients.
• Positive mindset with “can-do” attitude, willingness to go extra miles for providing sound advice and effective services to clients.
• Able to anticipate client requests/needs and resolves queries in a timely manner, leveraging internal resources.
• Must have a sharp business development focus and demonstrative innovative approaches.
• Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas.

Education:

• Bachelor’s/University degree or equivalent experience.