Regional Key Account Manager - Electronics

About the Team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly-contested space amongst leading Internet companies. We are looking for a Regional Key Accounts - Business Growth and Operations to join our Regional Key Accounts Team. This team will play a critical role in establishing and leading strategic e-Commerce partnerships between TikTok and regional decision-makers at the world's top-tier brands.

Responsibilities

• Acquire and develop the growth strategy for top-listed tech and electronic brands across TikTok Shop SEA.
• Nurture C-level and senior brand-side relationships, and partner with TikTok global eCommerce country & category leads to drive sales together.
• Act as strategic ambassadors responsible for building TikTok's reputation and eCommerce sales for top-tier international brands.

Key Responsibilities

• Recruit and nurture long-term relationships with top-listed global & regional tech and electronics brands; articulate TikTok Shop's unique proposition & ecosystem.
• Design & execute KA-based, GMV-oriented solutions; support implementation by harnessing TikTok Shop's ecosystem and working with local & XFN teams.
• Drive long term business decisions, including JBP, quarterly/annual business reviews with impactful, data-driven insights to drive incremental GMV growth.
• Ensure KA's seller experience; troubleshoot blockers and identify areas of improvement based on data and user feedback.
• Sustain close communication with clients and internal XFN teams to maximize client strategies, growth trust, and ensure smooth project execution.

Qualifications

Minimum Qualifications

• Bachelor's degree or above
• Min. 4 years experience in eCommerce marketplace business or similar
• Fluent in English and Chinese; strong communication and social skills
• Market knowledge with an international mindset; willing to travel
• Excellent interpersonal and negotiation skills; strong presentation skills
• Ability to thrive in a rapid, agile, and often ambiguous environment
• Attention to detail and strong problem-solving skills
• Passion for TikTok and eCommerce

Preferred Qualifications

• Mixed eCommerce experience across marketplace and in-house brand settings
• Familiarity with TikTok and other content platforms
• Strong network with Tech & Electronics brands and/or retailers

Work Culture

Inspiring creativity is at the core of TikTok's mission. We strive to do great things with great people and lead with curiosity and humility. By fostering an 'Always Day 1' mindset, we create meaningful breakthroughs. Join us in bringing joy and creating value for our communities.

Diversity & Inclusion

TikTok is committed to an inclusive space where employees are valued for their skills and unique perspectives. Our mission to inspire creativity and bring joy drives us to celebrate diverse voices and to create an environment reflecting the many communities we reach.