Regional In-store Logistics Manager | Retail | IKEA RSO Jebel Ali

Regional In-store Logistics Manager | Retail | IKEA RSO Jebel Ali

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Oversee and guide the operations and development of the store fulfilment team with a customer-focused and collaborative approach. Responsible for efficient daily operations and an effective distribution network across all IKEA stores, ensuring fulfilment processes run smoothly. Manages standard procedures, planning, execution, monitoring, and continuous improvement of operations and the goods-flow process.

What you will do

• Contribute to securing that the IKEA store teams and processes are functioning as per the prerequisites defined in the Store operating procedures and in line with the IKEA 7 steps of Customer Fulfilment Strategies.
• Follow up and improve on the store’s logistics performance with scheduled monthly matrix meetings with the store’s ISL managers to analyze the stores KPI performance.
• Establish efficient customer fulfillment routines that emphasize securing a safe working environment for the Goods Flow team.
• Support and review with the Expansion/Logistics strategy by organizing that the In-store logistic prerequisites are delivered in a timely manner.
• Contribute with the Store Establishment process for Retail Logistics for the new store build-up.
• Monitor, support and communicate with the new store’s ISL teams with training on store operating procedures.

Required skills to be successful

• Excellent communication and interpersonal skills
• Strategic, analytical, and tactical abilities
• Proven leadership abilities
• Ability to create an environment where the IKEA values are a strong and living reality.
• High level of mathematical understanding
• High ability to spot future trends in terms of range and styles.

What equips you for the role

• Minimum 3 years’ experience as In-store Logistics Manager in an IKEA Concept Store.
• Excellent knowledge of ISL 7 steps and operational knowledge of running store working methods.
• Good knowledge of MHE & Self-Serve Full Serve Racking layout.
• Project Management experience from previous IKEA projects an advantage.
• Desirable to have detailed know-how of the IKEA Concept and the IKEA Range.