Regional High-End Merchandising & Operations Executive (1-Year Contract)

Regional High-End Merchandising & Operations Executive (1-Year Contract)

Fixed Term

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

WHY CARTIER?

Join Cartier and immerse yourself in a world where luxury and innovation converge, elegance meets creativity, and tradition embraces modern design. As a globally renowned jeweler and watchmaker with a 170-year heritage, Cartier is more than just exceptional products; we are the keepers of a remarkable legacy, setting the standard for high jewelry, watches, and accessories. At Cartier, your contributions will shape the future of luxury, fostering excellence, sustainability, and creativity. Your journey enriches our shared story, inviting you to play a vital role in Cartier's illustrious legacy.

HOW YOU WILL MAKE AN IMPACT

This position encompasses two primary responsibilities: contributing to Merchandising & Operations and leveraging advanced analytical skills to drive process automation and optimization. We are seeking candidates who are passionate about high jewelry and have a solid foundation in analytical methodologies.

Reporting to the Regional High-End Merchandising & Operations Manager, the incumbent will assess the local market contexts and focus on enhancing the visibility and accessibility of High-End Watches to potential clients, contributing to achieving sustainable High-End sales objectives.

Your key responsibilities include:

Sales & Business Performance

• Partner with teams to drive High-End watch sales performance through short- and mid-term action plans aligned with brand strategic objectives.
• Conduct comprehensive analysis of High-End Watch business performance across SEAO markets.
• Execute and support action plans based on the fiscal year event calendar.
• Collaborate with local watch specialists and High-End teams to manage Limited Edition (NLE) novelty launches.
• Collaborate with Partners' team for ad-hoc activations requiring stock support.

High-End Platform Management

• Oversee FWM (Fine Watchmaking) and High-End tool PLAZA integration.
• Manage the distribution of High-End watch product news.

Data Analysis and Management

• Design and maintain the overall data infrastructure, defining data standards, models, and templates.
• Automate data collection from diverse sources (databases, spreadsheets, internal platforms) and implement robust data quality measures (e.g., error identification, consistency checks).
• Transform and prepare data for analysis.
• Apply statistical techniques and data mining methods to extract meaningful insights.
• Create compelling data visualizations to communicate effectively with key stakeholders.

Operations and Stock Management

• Manage requests and events through High-End tools and platforms.
• Liaise with Central and Asia teams (Fine Jewelry and Watchmaking) regarding creations availability, delivery, and returns.
• Liaise with Logistics on the shipments and deliveries of High-End creations, ensuring close tracking.
• SAP administrative support for product and shipment processes.
• Update the SEAO stock file and maintain boutique allocation.
• Follow up with Local service centers and Central teams on High End repairs and maintenance.

Special Projects

• Manage assigned special projects.
• Provide support for High-End events.
• Execute watch traveling collections and events across SEAO.

YOUR PROFILE/KEY SKILLS

• Minimum 3 years of work experience, preferably in luxury retail or hospitality.
• Proven experience in operations, inventory, or stock management.
• Strong interpersonal and communication skills to work effectively with cross-functional teams.
• Proficiency in Excel and data visualization tools for reporting and analysis.
• Demonstrate initiative, adaptability, and problem-solving skills in a dynamic environment.
• Ability to anticipate and respond to operational challenges ensuring smooth stock management.
• Self-starter with high integrity and strong attention to detail.
• Willingness to travel 10% - 20% across SEAO markets for High-End events and/or conferences.
• Familiarity with basic programming languages or statistical tools is an added advantage.

YOUR JOURNEY WITH US

If your application is shortlisted, we will start with an introductory call to discuss the opportunity. Successful candidates will then be interviewed by the Regional High-End team, and the offer will go to the finalist who best fits the role. This is where your journey with us begins.

WHAT WE OFFER YOU

At Cartier, people are at the heart of our Maison. We believe that the growth of our employees is key to our success. Through comprehensive onboarding programs, guidance from our diverse teams of experts, and hands-on training, we empower you to grow personally and professionally, equipping you to navigate challenges and opportunities with confidence.

For any questions about the position or application process, please reach out to our Talent Acquisition Partner.