Regional E-Commerce Executive

Job Responsibilities:

• Responsible for delivering strong e-commerce growth and best-in-class experience by planning and executing ecommerce strategy specifically in the areas of demand generation, business optimisation, e-marketing, brand experience, and customer relationships.
• Part of the regional marketing team and reports to the Marketing Manager (HoD).
• Brand Engagement on eCommerce and maintain the brand's identity across all ecommerce channels to drive premium customer experience.
• Take a hands-on approach and work closely with enablers in the planning, launch, execution, and analysis of e-commerce activities with a focus on product launches and seasonal campaigns to excite our customers.
• Includes campaign conception, digital journey design, customer recruitment, and retention activities.
• Commercials & Operations: manage and optimize e-commerce operations and fulfilment processes in collaboration with cross-departments to bring the best delivery and unboxing experience to the customers.
• Develop & carry out ecommerce strategies for company South-East and North-East Asia online channels.
• Work alongside local teams to ensure high customer satisfaction and provide best-in-class customer service.
• Manage new product creation, bundling of gift sets and product kits, setting up GWPs and promotion mechanics.
• Channel Management: expand and grow partnerships with online marketplaces in the region by maintaining the brand & product presentation.
• Negotiate on brand placement, traffic exposure, promotion plan, and collaborative media to drive business growth.
• Lead ecommerce enablers to deliver success through online campaigns, fulfilment operations, and customer experience.
• Business Intelligence: create reports for sales, traffic, and campaign performance and derive customer insights through business & digital metrics.
• Conduct competitor trend and market analysis to identify new market opportunities to grow ecommerce channels.
• Stock Management: manage merchandise flow in and out of warehouse.
• Monitor monthly sell-out (per market/per dealer) and implement re-stock monitoring.
• Maintain stock levels and forecast based on sales target.

Requirements:

• Bachelor's degree in Marketing, Business, or any related discipline.
• Minimum 3 to 5 years of experience in marketing, advertising, e-commerce in a similar trade.
• Experience in SEO content writing, data analytics, customer relationship management, digital marketing, e-commerce campaign management, market profiling and research, C4C, and SAP.
• Able to supervise local team to execute local e-commerce campaigns.
• Understanding of spreadsheets, databases, financial analysis, website design, search engine optimization, and e-marketing strategy.
• Understanding and experience in UX, Adobe Photoshop, InDesign, and Google Analytics.
• Broad experience of attribution modelling, website speed optimisation, A/B testing, conversion management, and sales journey optimisation.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd

License Number: 02C4944
Registration Number: R1108994

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