Quality, Trade Compliance and Export Control Manager (H/F) - SAFRAN SEATS ASIA PTE LTD.

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 92 000 collaborateurs pour un chiffre d'affaires de 23,2 milliards d'euros en 2023, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique. Safran est la 1ère entreprise du secteur aéronautique et défense du classement « World's Best Companies 2023 » du magazine TIME. Avec plus d'un million de sièges équipant les flottes des plus grandes compagnies aériennes, Safran Seats est l'un des leaders mondiaux des sièges pour passagers, équipages d'avions et hélicoptères grâce à des solutions innovantes et à forte valeur ajoutée.

Mission description

Quality, Trade compliance & Export Control Manager of Safran Seats Asia

Overall Quality mission

Reporting to the VP Quality Safran Seats Customer Support & Services Division, the Quality Manager will be the focal point for all questions related to Quality internally and externally. This role has responsibility for leading Safran Seats Asia organization in maintaining a Quality Framework (Management System) which satisfies the requirements of AS9100, Aviation Authorities, One Safran and all customer specific requirements.

Role / responsibilities

1. Support our customers & contribute to their satisfaction
2. Answer the Customer evaluation questionnaires to include Safran Seats Asia in the customers assessed suppliers' base.
3. Monitor customer claims
4. Support our Management System
5. Maintain Safran Seats Asia EN9100 certification as part of Safran Seats certificate
6. Manage monthly performance meetings at management level & process reviews twice a year
7. Monitor improvement action plans
8. Conduct process audits as per internal Audit Plan
9. Implement & monitor Safety Management System
10. Participate to Aftermarket quality network & contribute to best practices sharing
11. Support operations in APAC region
12. Support aftermarket activities (Field Support, Repairs, Total Care Support Agreement for spares) from an operational point of view
13. Ensure compliance to regulations of those activities
14. Participate to Quality oversight of those activities

Competencies

1. Good knowledge of EN / ISO norms
2. Good knowledge of EASA Part 145 regulations
3. Good understanding and knowledge of Process management
4. Experience in Audit for at least two years
5. EN9100 / P145 auditor certified is a plus
6. Experience in Quality for about 5 years

Estimated time: 70% of full time

Role / responsibilities Trade Compliance

1. Ensure that the Safran Trade Compliance procedures and their corresponding Safran Seats instructions are fully deployed, endure that staff is properly trained and aware of procedures
2. Ensure that the CEO is committed to Trade compliance and complies with requirements
3. Update the trade compliance risk mapping twice a year
4. Report any item of interest to the Safran Seats trade Compliance Officer and alert in case of non-compliance risks
5. Be the focal point for Trade Compliance review and internal control audits and monitor action plan follow up

Estimated time: 15% of full time