Quality Systems Manager

Salling Search is currently recruiting for an experienced Quality Systems Manager for a reputable and established shipping company in Singapore.

Responsibilities

Quality Improvement and Monitoring

• Develop and implement a product quality improvement plan aligned with organizational goals.
• Monitor product quality metrics, analyze warranty data, and identify areas for continuous improvement.
• Conduct audits, assessments, and collaborate with suppliers to address quality risks.

Corrective and Preventive Actions

• Lead cross-functional teams to identify root causes of quality issues.
• Develop and implement corrective and preventive actions to mitigate future risks.
• Identify and communicate process and product improvements proactively.

Collaboration and Stakeholder Engagement

• Work closely with engineering, manufacturing, suppliers, and classification societies to ensure consistent quality.
• Build relationships with partners, customers, contractors, and official bodies.
• Liaise with shipyard personnel and management to ensure product quality meets organizational objectives.

Documentation and Compliance

• Develop and manage quality improvement documentation and reporting.
• Maintain a thorough understanding of product specifications, classification rules, and warranty claim processes.

Customer and Field Engagement

• Conduct customer familiarization with products and gather operational feedback.
• Travel occasionally to operational areas for fact-finding and quality assurance.

Professional and Interpersonal Skills

• Communicate effectively, build trust, and negotiate compromises when necessary.
• Stay updated on industry best practices and continuously develop professional skills.

Qualifications

• At least 6-8 years in management or supervision of marine vessel construction, operation, or maintenance with a proven track record.
• Formal marine or engineering qualifications are highly desirable.
• Strong negotiation, dispute resolution, and commercial acumen.
• Excellent communication and teamwork abilities.
• Proficient in managing documentation and records.
• A strong network of suppliers, subcontractors, and contacts is highly desirable.