Quality Support Engineer – PART21G (Contract)

Specifications for PART21G Certification support:

The project described hereafter aims at obtaining PART21G certification for the SEP Singapore site having production activities under PART21G and repair activities under PART145.

The deliverables of the role:

• Obtain PART21G certification for the production and repair site.
• Ensure compliance with the requirements of the PART21G standard for quality management systems.
• Improve production and repair processes to achieve a high level of quality.

1. Content of activities to be performed

A. Initial Diagnosis

1. Analysis of the Existing:

• Contribute to the initial audit to assess the current status of the quality management system (QMS).
• Identify gaps between the current status and the requirements of the PART21G standard
• Inventory of documents, processes, and practices in place.

2. Diagnostic Report:

• Provide a detailed report of strengths and weaknesses
• List of identified gaps with an assessment of their criticality
• Initial recommendations to close the gaps.

B. Scenario Development

1. Proposal of Convergence Scenarios:

• Development of several scenarios to align the QMS with the requirements of the PART21G standard.
• Each scenario will include detailed actions, necessary resources and a provisional schedule.

2. Scenario Validation:

• Assessment of the feasibility of each scenario in collaboration with our local teams.
• Organization of validation meetings with stakeholders to select the optimal scenario.

C. Action Implementation

1. Action Plan:

• Breakdown of the chosen scenario into specific and sequential actions.
• Define key performance indicators (KPIs) to measure the progress and effectiveness of the actions.

2. Training and Awareness:

• Training of staff on new procedures and practices.
• Awareness sessions on the PART21G standard and its importance.

3. Project Management and implementation of governance rituals:

• Monitoring and coordination of the implementation of actions.
• Implementation of process reviews, management review, process performance management rituals
• Adjustment of actions based on feedback from the field and performance assessments.

D. Document Writing

1. Creation and Update of Documents:

• Drafting of new QMS documents compliant with the PART21G standard.
• Update of existing documents to align with the requirements of the standard.

2. Validation of Documents:

• Internal validation of documents by the managers of each department.
• Ensure that all documents meet the criteria of the standard and are ready for the certification audit.

3. Training in the Use of Documents:

• Training of staff on the use and implementation of the new documents.

1. Methodology

1. Diagnostic & Planning Phase:

• Initial Audit
• Document Analysis
• Interviews with Key Personnel
• Scenario Development
• Validation Meetings

2. Implementation Phase:

• Implementation of Actions and Recommendations as well as Governance Rituals
• Continuous Monitoring and Adjustment

3. Documentation Phase:

• Drafting and Updating Documents
• Training the Team on New Standards

Requirements

• Experience and Expertise of the Service Provider: Specialization in PART21G certifications and the aeronautical field
• Proposed Methodology: Ability to follow the phases described in a structured and efficient manner.
• Quality of References and Previous Results: History of success in similar projects
• PART21G standard auditor

Note: This is a contract role of 3 months with the option to extend for another 3 months to support the PART21G Certification.