Quality Assurance Executive

- Leads implementation of quality systems to adhere to product specifications, SOPs set for Production Processes and ISO22000 standards.

- Handles ISO documentation, ISO audits, external audits, customer audits and SFA audits, including liaising with external auditors and SFA officers.

- Ensures company’s ISO 22000 and SFA central kitchen license are maintained continuously

- Undertakes the full spectrum of Quality Assurance function, including but not limited to:

• Raw material checks
• Critical control points check
• Final product verification
• Calibration of equipment and thermometers
• Ensure the correct recording and filing of all relevant record logs and documentation.
• Proper maintenance of supplier records and ensure that suppliers adhere to good manufacturing practices (GMP), food safety and product quality standards and documenting such records where necessary.
• Monitor and handle pest activities and ensure good hygiene practice in production facility; liaise with pest control contractor to conduct monthly checks and implement corrective actions where necessary.

- Dealing with customer feedback investigations or product quality/safety issues by liaising and cooperating with interdepartmental colleagues and rectifying issues with the production and/ or logistics team.

- Daily inspections on cleanliness of production facility, condition of equipment, finished products, staff hygiene practices within production facilities to ensure compliance with Process Specifications or Food Safety Management System.

- Works with the head of production and team leads to ensure production flow and processes comply with existing food safety and hygiene standards.

- Plans and conducts internal food safety management audits periodically, and provides strategic advice and support to the production team in filling up the audit gaps.

- Conducts regular shelf life tests and sensory analysis of new and existing products.

- Responsible for proper information on product labels internally and externally for end consumers.

- Preparation of samples for microbial testing, regular shelf life testing and sensory analysis of new and existing products.

- Plays an active role in product development and contributes food science knowledge in troubleshooting issues in its early development stage, achieving a longer product shelf life and/ or in general achieving a better product all-round.

- Other duties and tasks assigned by the management of the company