QA Lead (Tuas)

Job Responsibilities

Lead company's quality and compliance activities e.g. direct all resources, set objectives, work as the SPOC for client, deliver quality tasks and report on performance directly to the Global QA Director.

Lead and manage quality and compliance related activities and oversee compliance aspects of operational activities carried out by Sodexo in MMD site.

Perform audits of all ’GxP’ services which Sodexo provide to MMD in Singapore. These services include Distribution and Logistics, Document Solutions, GMP cleaning, Pest control, Lab services, Records services, Technical lab services, contract management, waste disposal, lab instrument services and facilities management (e.g. buildings/equipment maintenance, calibration, qualification).

Execute special audits as required by Group, Chief Operating Officers, or other Sodexo senior executives, in order to investigate specific issues on behalf of the Sodexo company.

Assist with management, development and continuous improvement of the Global Quality Management System for the MMD site.

Work with client and Sodexo teams to investigate root-causes and implement corrective actions where GxP deficiencies are discovered. Influence and coach Senior Management to ensure robust quality systems are in place.

Present quality related topics to local and group senior management.

Perform investigations and special projects as required by Global Quality & Compliance Executive.

Maintain communication with key Sodexo and client personnel.

Provide guidance and assistance to Quality and Compliance staff (Sodexo and client).

Conduct site visits to implement quality systems and ensure that regulatory/client expectations are being met.

Conduct training in GxP and QMS topics, to the wider Sodexo operations team.

Advise clients and Sodexo, of any changes in legislation which may impact the business.