QA Engineer (Wire Harness/Box-build)

JOB DESCRIPTION:

• Work with the cross-functional team to improve the process/product quality and achieve the company/departmental KPIs.
• Attend to customer calls, factory audits, quality issues, and returns.
• Responsible for resolving quality issues related to incoming, in-process, outgoing, and customer complaints.
• Support for new product launch and raw material First Article approval, oversee the quality of new products from sample build to mass production by building a robust process.
• Monitor supplier performance and liaise with suppliers to resolve quality issues and handling of NCMR.
• Conduct internal and external audits.
• Responsible for environmental compliance conformity of raw materials (e.g., RoHS, Reach, Conflict of Minerals, etc.).
• Review and improve the company’s Quality Management Systems.
• 8D/CPAR review on customer returns and work with associated parties to improve the company’s quality performance.
• Any other ad-hoc duties required.

JOB REQUIREMENTS:

• Candidate must possess at least Nitec/Diploma in Engineering (Mechatronic/Electrical/Electronics).
• At least 3 years of working experience in the Quality Department in a related manufacturing industry (Wire Harness/Box-build).
• Possess good knowledge of ISO9001, with audit experience preferred.
• Knowledge of ERP systems.
• Experience in raw material compliance conformity (e.g., RoHS, Reach, Conflict of Minerals) is preferred.
• Able to work in a fast-paced environment.
• Team player with a good working attitude.
• Experience in contract manufacturing of wire harness & box-build preferred.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates.