Project Manager, Project Leadership

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

The Project Manager is responsible for managing and implementing engineering projects with quality, within scope, and ensuring deliverables are on time and conform to processes and standards meeting customer’s requirements. The incumbent is also responsible for project resource scheduling, tracking, risk management, and quality assurance.

What will you do?

• Lead, deliver and maintain projects within time, scope, and cost.
• Ensure project delivery quality and safety regulations.
• Plan & establish project schedules, quality plans, budgets, and communication and risk management plans.
• Manage issues arising out of scope definition and disputes that impacted scope, schedule, and cost.
• Manage issues arising from integration of various components of the project, e.g., hardware, software installation, testing, business process review, redesign, application development, migration, and data conversion.
• Monitor and report service status of system; escalate incidents, exceptions, and provide timely status updates to the relevant parties.
• Manage project financials, ensuring project cost/revenue forecasts are done accurately.
• Oversee the implementation of the project with regard to schedules, budget, manpower, and quality.

• Track project progress and report to Senior Management and Customer.
• Manage resources in terms of mobilizing resources during different periods to maximize productivity or minimize wastage.
• Lead the project and service team on smooth project transition to operation in accordance with customer requirements and processes.
• Manage project operation and ensure service level is maintained to the customers’ expectation without financial penalty and security incidents due to negligence or lack of awareness.
• Prepare and develop project documentation, standard operating procedures (SOPs), and work instructions (WIs) for both turn-key and maintenance projects.

• Manage contracts and subcontractors.
• Effectively engage stakeholders in project decisions and execution.
• Build long-term customer relationships by anticipating and exceeding customer’s expectations.
• Negotiate with customers on change control mechanisms to meet schedules and prioritize changes based on business needs.
• Strong customer-service orientation.

• Work cohesively, lead, guide, manage, and motivate the project team members in delivering quality project works, eliminating project exceptions, and delighting the customers.
• Plan for optimal use of resources across teams comprising of Project and Technical competencies.
• Manage performance reviews of the team and maintain open communication with the team for feedback on continuous improvement.
• Ensure high individual and staff billability.

The ideal candidate should possess:

• 3-5 years of project management experience.
• Preferably a minimum of 3 years’ experience in implementation, maintenance & facility management of a wide range of electronics & info-comm systems that encompass Communications, Navigational, Radar Surveillance competencies.
• Knowledge of relevant cybersecurity regulations, standards, and compliance requirements applicable to mission-critical systems, ensuring adherence to legal and industry standards.
• Excellent communication skills to convey cybersecurity requirements clearly, manage expectations, and provide regular project updates to stakeholders, emphasizing the importance of cybersecurity in the delivery of the mission-critical system.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills including strong persuasive techniques.
• Able to lead, develop, and maintain respectful and trusting relationships.
• Able to travel as and when required.
• Proven track record in assuming overall responsibilities and managing large-scale projects.
• Experience in agile implementation as scrum master.
• Preferably a Degree in Engineering, Computer Science, or equivalent.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.