Project Manager - Information Technology (Cluster Office)

Position Overview

The Project Manager is responsible for driving the successful delivery of one large project or multiple small projects within a business domain or cross-functional projects. He/She ensures the project is well planned, on-track, resolves issues across different functions immediately and mitigates any potential risks early to avoid project failure. He/She leads cross-functional teams, collaborates with business users, internal and external teams, and vendors to ensure the project is successfully completed within budget & scope, on time and with quality. He/She provides regular progress updates to key stakeholders and management, and escalates issues for resolution in a timely manner. He/She also participates in annual work planning and manages the estimation of budget for new demands.

He/She possesses strong project management and people management skills. He/She is confident in leading large projects or multiple projects and drives cross-functional teams in a structured and methodological manner to meet business objectives. He/She pursues excellence and new knowledge, actively impacting new knowledge and skills to others. He/She has good communication skills, is a competent negotiator, demonstrates resiliency, is good at problem-solving, and can engage & influence effectively both internal and external stakeholders. He/She is adaptable to change in an agile and volatile environment while taking ownership and delivering work with integrity.

Role & Responsibilities

Critical Work Functions and Key Tasks

Project Management Planning

• Plan and acquire the manpower resources required for the projects, and manage their allocation and utilization to meet project objectives.
• Plan and drive the required procurement activities, including seeking project scope and funding approval from the respective authority.
• Lead and manage the project team, including users, external teams, and vendors, in driving the project to meet its objectives, implementing in accordance with the agreed scope, budget, timeline, and quality.
• Guide the team to set up the project management framework in accordance with the processes and procedures under the Quality Management System.
• Develop and maintain the Project Management Plan, which includes project scope, objectives, assumptions, critical success factors, governance structure, contract/vendor management, high-level project schedule, deliverables, budget, risks, communication plan, and issue management.
• Perform timely updates to stakeholders on project progress, issues, risks, resources, and budgets.
• Manage project financial health, including budget utilization and cash flow.

Project Scope Management & Change Control

• Oversee and manage the project team to develop detailed requirements and deliverables as agreed within the project scope.
• Guide the project team to set up change control procedures and approval board.
• Manage and track issues arising from scope creep or missing scope.
• Implement a change control procedure on requirements and perform impact assessments to budget, resources & schedule when there is a change of scope.
• Ensure any change in scope is well documented and impact assessments are approved by the user workgroup/project steering committee/project sponsor prior to implementation.

Project Time Management

• Guide the project team to develop the detailed project schedule and ensure adequately skilled resources are assigned.
• Develop the detailed project activities and schedule, identifying dependencies and critical paths.
• Drive and monitor project activities, schedules, and deadlines to ensure timely delivery.
• Manage any slippage in project activities & schedules, manage interdependent activities, and adjust schedules to ensure overall project objectives and deadlines can be met.

Requirements

• Bachelor's Degree in Computer Science, Information Systems, or related discipline.
• At least 5-6 years of relevant working experience as an IT Project Manager.
• Possess strong analytical skills and a keen ability to manage difficult situations.
• Strong interpersonal skills with the ability to work with different groups of stakeholders.
• Excellent written, verbal communication, and presentation skills.
• Highly driven and proactive mindset.
• Team player and self-starter able to work independently with minimal supervision.
• Network Professional Certification preferred.
• Experience in the healthcare industry is an added advantage.