Project Manager (Banking or Financial services domain)

Job Description:

Job Ref: L8838443

We are seeking an experienced Project Manager to lead and manage critical Infrastructure projects. The successful candidate will oversee project planning, execution, and completion, ensuring alignment with company goals, customer requirements, and regulatory standards. The Project Manager will collaborate with cross-functional teams, manage resources, and communicate effectively with stakeholders to deliver high-quality infrastructure solutions.

This role plays a crucial part in supporting the digital transformation. Key responsibilities include strategic planning, identifying opportunities, defining project vision, prioritizing, fostering cross-functional collaboration to optimize our portfolio, and ensuring cost recovery. He/she is expected to take end-to-end ownership of incoming demands, and relevant actions are taken. Furthermore, the role involves addressing cross-functional service management tasks as needed.

Responsibilities:

1. Project Management

Project Planning and Initiation

• Develop comprehensive project plans, including scope, schedule, resources, budget, risk management, and communication plans.
• Define project goals, objectives, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Facilitate the creation of project charters and approval processes.

Project Execution and Monitoring

• Coordinate and lead project team meetings to monitor progress and address any issues.
• Manage project budgets, timelines, and resource allocation to ensure project delivery within scope, time, and cost constraints.
• Monitor project performance using appropriate tools and techniques to ensure progress, quality, and alignment with goals.

Stakeholder Communication

• Serve as the main point of contact for project stakeholders, ensuring regular communication and updates on project status, issues, and changes.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Manage stakeholder expectations and ensure stakeholder satisfaction.
• Identify, assess, and manage project risks, issues, and dependencies.
• Develop risk mitigation plans and strategies to address potential problems before they occur.
• Ensure proactive measures are taken to minimize project risks.

Quality Assurance

• Implement quality assurance processes to ensure that project deliverables meet the required standards and specifications.
• Conduct regular quality reviews and audits to ensure compliance with established quality standards.

Team Management

• Lead, mentor, and motivate project team members to ensure optimal team performance and professional development.
• Foster a collaborative and positive team environment that encourages innovative solutions and continuous improvement.
• Resolve conflicts and issues that arise within the project team effectively.
• Devise and implement new product pipeline strategies for sustainable growth, product enhancement, and innovation.

Implementation

• Identify growth opportunities, market trends, and customer needs, providing guidance for product portfolio decisions.
• Develop standards, templates, processes, and guidelines for product lifecycle.
• Formulate brand strategies for the product range, incorporating market penetration strategies and competitive intelligence analysis.
• Conduct business development assessments, identifying product opportunities and forecasting to drive product growth and expansion.
• Ensure that the development of product and services from partner(s) meets the market usability standards.

Finance Management

• Develop and manage budgets for products, including revenue forecasts, cost projections, and expense tracking.
• Analyze product costs and identify opportunities for cost optimization.
• Oversee product performance, including monitoring revenue, breakeven, and areas for financial improvement.
• Generate regular financial reports or dashboards, providing financial insights and recommendations to guide product strategy.
• Identify and assess financial risks related to products, inform management and recommend strategies for mitigation.

Project Closure

• Conduct project closure activities, including post-project evaluations, lessons learned sessions, and project documentation.
• Ensure all project deliverables are completed to the satisfaction of stakeholders and in accordance with project requirements.
• Facilitate the handover of project deliverables and knowledge transfer to operations teams.

Cross-Functional Support

• Actively participate in Change management calls to review upcoming changes and collaborate with vendors to implement appropriate actions.
• Attend Major incident management calls when relevant to understand root causes and identify preventive measures.
• Provide comprehensive support for operational stability to ensure smooth and efficient functioning.

Others

• Perform any other ad-hoc duties as assigned by the company.
• Commitment to creating a corporate culture based on integrity with a focus on compliance in relevant business processes.

Requirements:

• Minimum of 5 years of project management experience, preferably in the banking or financial services industry.
• PMP certification or equivalent is highly desirable.
• Proven track record of successfully managing complex projects from initiation to completion.
• Strong understanding of infrastructure products and services.
• Excellent project management and organizational skills.
• Strong reporting and presentation skills.
• Outstanding analytical and problem-solving abilities.
• Proficient in project management software (e.g., MS Project, Jira, Asana).
• Exceptional communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Strong leadership and team-building capabilities.
• Strong understanding of digital infrastructure and underlying technological concepts.
• Outstanding negotiation skills, with the ability to build and maintain relationships with key stakeholders.