Project Director, Project Leadership

Singtel Group
Singapore
SGD 80,000 - 150,000
Job description

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NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Project Director / Delivery Lead (Engineering), you will be responsible for leading, overseeing, managing and implementing multiple IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

You will also manage a project team across different functional areas and lead pre-sale activities to responding to tenders; managing staff’s performance, feedback and morale; taking ownership of staff’s project assignments; taking full accountability of projects’ development milestones and project financials.

What will you do?

Project & Service Management

Review the project lifecycle (initiation, plan, execution, completion)

Review project schedules, quality plans, budgets, and communication and risk management plans

Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost

Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.

Manage project financials, ensuring project cost/ revenue forecast is done accurately

Oversee the implementation of the project with regard to schedules, budget, manpower and quality

Resolve project overrun issues

Monitor and report on project management progress to Senior Management and Customer

Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage

Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.

Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/ Stakeholder Management

Manage contracts and subcontractors

Effectively engaged stakeholders in project decisions and execution

Build long-term customer relationships by anticipating and exceeding customer’s expectation

Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity

Participate in tenders and contribute to tender proposal, provide inputs in project delivery effort, risks and review compliance to tender requirement

Be involved in pre-sale activities and provide leadership to the project team to ensure that proposals/ enhancements are fully analysed and evaluated for benefits and cost

Team Management

Participate in leadership activities and providing performance feedback and developmental coaching

Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Build, lead and motivate a high performing team with innovative culture

Lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers

Plan for optimal use of resources across teams comprising of Project and Technical competencies

Manage performance review of team and maintain open communication with team for feedback on continuous improvement

Plan and develop team members to achieve their individual career development plan

Ensure high individual and staff billability

The ideal candidate should possess:

More than 15 years of project management experience

Experience in managing projects in defence, homeland security and public sector are highly encouraged to apply.

Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

Ability to lead, develop and maintain respectful and trusting relationship

Flexibility to travel as and when required

Degree in Engineering, Computer Science or equivalent

[Singaporeans only]

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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