Project Director

Key Responsibilities:

• Manage localization of all Channel Marketing communication(s) on the agency side
• Co-ordinate a diverse team of project managers, traffic managers, technical leads and administrative staff to ensure an efficient production setup producing high quality output at a fast pace with an accurate and timely reporting structure
• Provide burn reports and analysis to Client and review/recommend on resource level/team structure for planning purposes
• Work with global Channel SME to enhance process/tools and implement efficiency initiatives
• Build strong client relationships which enable a clear understanding of the client's Channel partner structure and print vendors. Be the go-to person for Channel Marketing asset localization and production
• Build strong internal relationships across the agency (Traffic, Content, Interactive, Finance, Operations) and ensure co-operation of the Channel team with other agency functions
• Continuously work on development and implementation of process improvements
• Ensure that the client service team meets their SLAs in terms of creating and updating agendas, timing plans, contact reports, and cost estimates
• Demonstrate expertise in the delivery of projects through management of client expectations, internal processes and department involvement
• Immerse yourself in the client's brand and offering
• Set and manage client expectations ensuring they follow the agreed workflows
• Manage the approval of quarterly budgets, flagging important budget fluctuations to the client
• Work closely with HWW Channel teams in other countries to share best practices
• Ensure that global management is aware of all client issues and proposed solutions (including potential delays) to ensure swift resolution and avoid further escalation
• Act as a brand QC/Guardian always ensure brand guidelines, QC checklists and procedures are followed
• Ensure the best external talent is always used (liaise with relevant department heads and ensure they pass relevant tests)
• Keep GAD/CSD and FD informed of any circumstances which would positively or negatively affect forecasts
• Demonstrate a thorough understanding of the Hogarth business model, services and technology
• Organize teamwork, create a balanced work schedule and ensure people are able to deliver results