Programme Management Executive - SG Business Development

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description:

• Programme Management and Execution
  • Price Competitiveness
    • Monitor daily price competitiveness of top SKUs across Shopee and key competitors (Lazada, TikTok, Amazon, Taobao)
    • Report price check results to relevant stakeholders, identify lagging segments for CMs/RMs to focus on with actionable recommendations for both BAU and Spike Days
    • Collect and evaluate feedback from RMs/CMs, including seller insights, competitor intelligence, inaccurate SKU matches, and SKU exclusion requests
    • Ensure smooth execution by MY Ops of daily promotion settings, CMT session creation, reverse nominations, and troubleshooting any arising issues
    • Manage end-to-end process to reach unmanaged sellers, including disseminating seller communications (i.e. PNs, SEH articles), identifying potential SKUs to target, and tracking reverse nomination responses
  • SKU Bidding
    • Oversee the monthly SKU bidding initiative, from planning to execution
    • Monitor key metrics such as SPU coverage, bidding participation, bidding coverage, and winning coverage, with the aim to improve overall bidding penetration
    • Prepare post-bidding reports and manage follow-through on rewards for bid winners
    • Coordinate MY Ops SPU grouping validation tasks each month
• Data Analysis and Process Optimization
  • Support the team in data analysis, generating category/seller-level insights, and formulating actionable next steps to meet initiative targets
  • Review and streamline existing process for MY Ops and RMs regarding promotion settings and promotion nomination tasks
• Target Setting and KPI Monitoring
  • Set monthly targets at category and RM levels, coordinating with relevant teams on target setting and ingestion
  • Develop and maintain dashboards or trackers to monitor KPIs and support business needs
• Additional Ad-hoc Scope
  • Collaborate with BPM and other stakeholders on product feature improvement for CMT, Promotion Admin Portal, and other relevant portals
  • Gather competitor intelligence data to support team objectives

Requirements:

• Bachelor’s degree in any discipline; experience in the e-Commerce industry is a plus
• Strong organizational skills with the ability to execute tasks independently
• Proven track record in program management and effective cross-functional collaboration, with excellent stakeholder management capabilities
• Creative problem-solver with strong analytical thinking and sound judgment
• Strong verbal and written communication skills
• Proficient in working with numbers and skilled in Microsoft Excel and PowerPoint
• Familiarity with Data Studio and SQL is a plus, though not a requirement