Program Coordinator

Who We Are

BTS is a consulting and leadership development company that helps organizations achieve tangible business results from their people development initiatives. BTS adds value to its clients through a suite of practice areas: Strategic Alignment and Business Acumen, Leadership and Coaching, Change and Transformation.

At BTS, we enable leaders to practice making real-life business, management, and sales decisions in a safe environment. We provide experiential learning-based experiences and believe strongly in the idea of having people convince themselves that they need to do things differently when their organization needs them to change their behaviors in a certain context. The tools we use – business simulations, scenario simulations, engage maps, boards, digital technology etc. – allow participants to make decisions, understand the consequences, and experience the results as they would in their job.

With over 1,100 professionals serving 450+ clients—including 70% of the Fortune 100—we empower organizations to navigate change and drive growth. For more information, please visit www.bts.com.

Our #1 Value is Positive Spirit and Fun!

We are looking for a proactive and detail-oriented Program Coordinator to support the successful rollout of global learning & development programs. You will be joining the Projects, Resourcing, and Operations (PRO) APAC team and managing globally rolled out projects.

Responsibilities

• Collaborate with the PRO APAC team to ensure high quality of project management is achieved, e.g., following up with post-workshop evaluation scores, bringing problems/issues/potential risks to the key stakeholders’ attention, etc.
• Serve as the point of contact for external facilitators
• Schedule and coordinate resources, including staffing of facilitators as required by project
• Monitor and assess the progress of the program
• Allocate 60% of your time to managing GAM projects and 40% to maintaining data in our cloud-based Enterprise Resource Planning (ERP) system (Salesforce).
• Upload project information relating to global and local projects on the ERP system, including creating new ERP entries, staffing resources, inputting fees as per SOW, and uploading post-workshop evaluation scores.
  
  

Candidate To Possess

• 1–3 years of experience managing large-scale or complex learning programs
• Excellent project management skills, with the ability to coordinate multiple program rollouts/projects simultaneously
• Proactive with strong problem-solving and planning skills
• Detail-oriented and process-oriented
• Fluency in English is required
• Strong communication and interpersonal skills, with an authentic presence that builds trust and credibility
• Able to take calls with global offices (in US/EU), which might happen after normal working hours (once a month or less)
• Experience with ERP systems, particularly Salesforce, is a plus.
  
  

We Offer

• Competitive compensation and benefits
• Opportunities to work with top global companies across diverse industries
• Exposure to multicultural teams and a collaborative, high-energy environment
• A fun, casual, and professional workplace that fosters individual growth, freedom, and responsibility
  
  

Application Process

• To apply, please follow these steps:
• Submit your application online: BTS Careers
• Include a cover letter explaining your interest in BTS
• Keep your CV concise (maximum 2 pages)