Product Specialist, Telemarketing [GI]

Working Hours: Monday to Friday 9am to 6pm

Location: Raffles Place

Salary: Up to $3500 + Commission ($2k - $5k)

Job Description:

• Achieve sales target KPIs, call quality and operational standards;

• Identify opportunities for cross-selling and up-selling;

• Handle and follow up with customer enquiries with confidence;

• Convert leads provided by the bank to sales through telemarketing activities;

• Ensure calls are conducted with full adherence to regulations and in line with Quality Assurance standards;

• Liaise with internal departments on policy fulfillment.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Highlights any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Minimum GCE ‘O’ Level

• Confident communicator with excellent verbal and written skills

• Comfortable with outbound calls and stakeholder interactions

• Strong persuasion and negotiation skills

• Patient and resilient to handle rejection and objections

• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested applicants, please click on the "Apply" button.

We regret to inform that only shortlisted candidates will be notified.

Rae Loh Zi Rui

R1767268

RecruitFirst Pte Ltd

EA 13C6342