Product Specialist

USM Product Specialist (2-years contract)

Job Summary

As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research and building strong client relationships.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Key Responsibilities

• Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand.
• Assist in technical product research and involved in the review process with the design team.
• In-charge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery.
• Conducting market research, analysing customer feedback to identify opportunities for product improvements and future development.
• Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing.
• Liaise with other staff involved in the sales of the product ‘USM’ across related channels.
• Assist with any other ad-hoc duties as assigned and required by the company.

Skills and Qualifications

• Bachelor's or Diploma in Business or a related field is preferred. Fresh graduates are welcome to apply.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Product knowledge and the ability to present technical information in a clear and cohesive manner.
• Prior experience in B2C sales and Interior Design is preferred.