Product Specialist

Why join us?
We live by our values of Passion, Collaboration, and Challenge. Bannerflow is on an exciting growth journey, with a new majority owner driving our scale into new markets. Joining us now means becoming part of a transformational journey where you can have a real impact. As a member of the Bannerflow crew, you'll get the chance to work with a creative, enabling, and advanced product within a 100% cloud-based architecture. You’ll also have the opportunity to travel to our customers, gaining valuable insights and strengthening relationships firsthand. Our leadership is highly committed to your development, with extensive training to ensure you receive the best coaching and guidance in your role. With an office in Singapore, we prioritize an on-site-first mindset, with the flexibility to adapt as needed.

About Bannerflow:
Bannerflow is a hyper-growth company and one of Europe's most exciting SaaS companies. Our creative management platform serves more than 6 billion ads each month, viewed on 500 million unique devices all over the world. This breaks down to a massive 20,000 requests and 1 GB of data transfer - per second, on average, constantly! We allow enterprise brands to create, publish, analyze, and optimize advertising in-house, at scale. Our mission is to become the most user-friendly platform for creative automation, for display and social advertising channels. To be able to deliver this, we have to stay on the front line of technical development and always keep up with the latest tools and technologies.

We advocate and work along with an agile architecture without hierarchy and bureaucracy where we work in small autonomous and cross-functional feature teams. We are a Creative Management platform that allows companies to focus on being creative rather than spending precious time on repetitive tasks and changing the game by removing the mystery of digital marketing. We simplify complexity, challenge the status quo and as a result, we have the happiest customers in the world.
Today, we have a renowned platform – we are a category leader within Creative Management Platforms and we are proud of it.

Are you + Bannerflow = true?

As a Product Specialist, you work cross-functionally with customers and prospects to ensure excellent product delivery, high adoption and commercial success throughout the customer lifecycle.

Product Specialists have both broad and deep knowledge about the Bannerflow platform, the pains it solves, and the value the customer gets. The role acts as a trusted advisor within the digital advertising landscape by guiding customers to success by showcasing our platform, recommending best practices in ways of working, and leading customers in technical projects.

Daily tasks and responsibilities include:

• Master in-depth product training sessions with existing customers and conduct value driven sales demos for prospective customers.
• Have the curiosity to over time get an in depth understanding of the Bannerflow go-to-market execution, market dynamics, product vision, and our Must Win Battles (company strategy) that support the company growth.
• Lead customer-initiated projects together with Customer Success Managers and Account Executives who primarily own the customer relationship.
• Assist with customer ad-hoc troubleshooting sessions and solve complex software issues.
• Guide customers through a perfect account setup and best practices for customers network integrations.
• The role requires a high-level understanding of the network destination (DSP).
• Contribute to product development of our platform by sharing customer insights and feedback with Product and Tech.
• Identify improvement areas for internal processes and drive initiatives related to this.

Who you are

To enjoy working at Bannerflow you should be eager to learn new things and happy to take on challenges. To succeed at Bannerflow in general you need to be passionate and have a black belt in collaboration. As the Bannerflow team is constantly growing, it’s important that you embrace change and thrive in an environment where the landscape is always evolving.

We are looking for someone with skills in these areas (you might be an expert on all of these or just a few):

• Solution-oriented and creative mindset.
• Excellent verbal and written communication skills. A listener as well as a presenter with ability to adapt communication to different personas and use industry specific terminology.
• Driven and structured problem solver.
• Previous experience from SaaS or B2B.
• An eye for design and experience from working with tools like Photoshop and Illustrator.
• Familiar with JSON and XML feeds.
• Knowledge about JavaScript, CSS and HTML.
• Experience and good understanding of digital marketing.
• Availability and flexibility to travel if needed.
• Fluent in English. It is a big bonus if you're fluent in another local language, but it's not a requirement.

Application:

The hiring process includes interviews but also problem-solving through case. However, our recruitment process is designed to be a two-way conversation. We want to get to know you and we also want to give you a first-hand insight into what it will be like to join Bannerflow. We’re super excited about receiving your application! Screening and interviewing will be held continuously, so make sure not to miss out on this opportunity!