Product Quality Assurance (QA) Intern (Feb - Jun 2025)

Product Quality Assurance (QA) Intern (Feb - Jun 2025)

WhiteCoat (https://whitecoat.global) is a regional digital healthcare provider founded and headquartered in Singapore, offering on-demand telemedicine services and other services through innovation and data-driven technology. WhiteCoat's core services include primary care tele-consultations, chronic disease management, health screening services, and home-based medical services. As a digital healthcare leader, WhiteCoat partners with global insurance giant AIA, large conglomerates, and other government and financial organisations to spearhead the way for wider access to affordable healthcare across the Southeast Asia region.

We are seeking a dynamic, detail-oriented, and results-driven Product Quality Assurance (QA) Intern to join our team. As a Product QA Intern, you will work closely with our Quality Assurance team to ensure the quality and reliability of our products. This is a fantastic opportunity for someone who is looking to gain hands-on experience in product quality assurance and learn from a team of experienced professionals.

Responsibilities:

• Develop and implement quality assurance standards and procedures in collaboration with the QA team.
• Conduct software usability tests and participate in product design reviews to ensure functional requirements are met.
• Perform regression testing to verify resolved bugs and document test outcomes.
• Track defects, manage their resolution with the development team, and assist in reporting quality activities.
• Contribute to continuous improvement by suggesting enhancements to software performance and reliability.
• Keep abreast of new testing tools and strategies.

What You'll Gain:

• Practical experience with a variety of QA tools and technologies.
• Mentorship from seasoned QA professionals and collaboration with software developers.
• Insight into the healthcare technology sector and its regulatory standards.
• Understanding of software development life cycles and agile practices.
• Involvement in creating innovative healthcare solutions with real-world impact.
• Opportunity for a full-time position upon successful completion of the internship (based on performance and company needs).

Qualifications:

• Currently enrolled in a Bachelor's program in Computer Science, Information Technology, or a related field.
• Familiarity with software QA methodologies, tools, and processes.
• Knowledge of SQL and scripting is advantageous.
• Detail-oriented with critical thinking skills and a commitment to quality.
• Proficient in documenting and troubleshooting errors.
• Strong communication skills and the ability to articulate issues clearly.
• A quick learner who is adaptable and thrives in a fast-paced setting.
• Organizational skills with the capacity to manage multiple projects.
• A team-oriented individual with a positive outlook and strong work ethic.

Why Join Us?

We are a GREAT PLACE TO WORK! 92% of our employees say it is a great place to work compared to 53% of employees at a typical global company. While people are at the centre of what we do as an organisation, we can only do so if we do right by our people. And we know we can only get better by bringing in talents like you to grow together as we strive to become the healthcare provider and the employer of choice.

If you join us, you will become part of a diverse and inclusive team of passionate healthcare and technology professionals, a number that has been growing since we started in 2017. As we embark on our growth plan in the region, we will more than double our team as we move into 2025. Our team is led by some of the most experienced individuals in their respective fields.