Product Professional Service Engineer

Job ID: 17605
Location: ST Engineering Jurong East Bui, SG

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as a global technology, defence and engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, delivering a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance.

Join our team of highly motivated individuals in engineering cutting-edge solutions that unify both cybersecurity and productivity. As our Product Professional Service Engineer, you will join a team of specialised engineers to deploy, configure, and support our indigenous and robust cybersecurity products.

Job Description

• Participate in the product and project implementation and coordinate new installations, designs, and migrations for security technology and solutions.
• Understand customer’s requirements and transform them into technical controls & solutions.
• Install, configure, and upgrade Cyber Security Products.
• Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems on the customer's site.
• Liaise with vendors and internal teams for resolution solutions for problems encountered.
• Monitor compliance with applicable codes, best practices, security standards, and specifications for the delivery of security technology and solutions.
• Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the ICT infrastructure.
• Cooperate and communicate effectively with the project manager and coordinate with other project participants to deliver functional solutions and provide assistance and technical support.
• Create and maintain technical documentation for reference and reporting.
• Create, oversee, and test system integration and security requirements (e.g. system integration test plan, system security acceptance test plan).
• Review findings from vulnerability assessments and penetration testing.
• Learn system and cybersecurity knowledge with the team.

Requirements

• Possess 5-7 years of similar experience.
• Familiar with cybersecurity products and project implementation.
• Possess networking knowledge.
• Possess basic knowledge in Linux.
• Soft skills – Problem Solving, Communication, and Teamwork Skills.
• Singaporean only.
• Work location: Jurong East.

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries and have a thirst for knowledge, continuous learning, and self-improvement.