Product Manager, Payments Technology team

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Commercial and Investment Banking (CIB) Payments Technology, Payments Product team, you’ll contribute to the product roadmap, end-to-end architecture and design for product testing capabilities used across the enterprise and hands-on review, design as needed of the technology products. You'll partner with business, operations, and technology stakeholders to continuously innovate, contribute to the product vision and the technology roadmap to correlate business strategy with technology outcomes. As an experienced member of our team, you'll combine your years of proven expertise with a never-ending quest to create innovative testing solutions through solid product development practices. With your knowledge of architecture, design, product delivery, testing, and support, you will raise the bar even more, exceeding standards, as well as satisfying both business and functional requirements.

We focus on building, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Execute creative software solutions, design, development, and design troubleshooting with the ability to think beyond routine or conventional approaches to evaluate solutions or break down technical problems
• Develop thoroughly-considered high-quality product testing requirements and delivery roadmaps
• Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Lead collaboration sessions with internal teams and vendors to drive outcomes-oriented probing of architectural designs, product credentials, and testing applicability for use within existing systems and information architecture
• Lead product owner and SDLC standards across Stability & Resiliency organization to drive awareness and use of new and leading-edge technologies
• Give back to the technology center community and lead technology advancement workstreams
• Add to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s degree in any field of study
• Formal training or certification on product management concepts and 5+ years of applied experience
• Experience as a product owner and/or testing automation experience with large enterprise applications for comparable companies
• Experience in working in complex products in large global banks across multiple products and regions
• Balanced digital skills across Product, technology and digital skills
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Hands-on practical experience driving product design and delivery through the SDLC life cycle from ideation through launch and support
• Previous experience with Agile software development (or related experience)
• Executive-level presentation skills (written, verbal)

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Payments industry knowledge or related experience (e.g. SWIFT ISO Standards, Local Clearing in Various APAC Markets)
• Advanced Product Owner skills (multi-period roadmap creation, value sequencing, business case writing)
• Technical experience (software code, APIs, technical design)
• External large client-facing experience (e.g. Fortune 500 or large fintech)

ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.